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Last updated: January 2026
These General Terms of Sale govern the purchase of products sold by Azienda Agricola Cascina Bruno through the website cascinabruno.com.
Azienda Agricola Cascina Bruno
Strada Comunale San Pietro, SNC - 65010 Elice (PE)
Phone: +39 329 128 9997
Email: info@cascinabruno.com
These General Terms of Sale govern the sale of products marketed by Azienda Agricola Cascina Bruno and apply to all purchases made on the website cascinabruno.com.
These terms may be amended at any time. Any changes to the current terms will be communicated via email to registered users and will take effect immediately from the date of publication on the website.
We recommend reading these terms carefully before making any purchase and printing a copy for future reference.
Placing an order on cascinabruno.com constitutes a purchase proposal by the customer. There is no binding commitment for Azienda Agricola Cascina Bruno until an order confirmation is sent to the customer via email.
The sales contract is deemed concluded when the customer receives the order confirmation at the email address provided during registration.
Azienda Agricola Cascina Bruno reserves the right to withdraw from any commitment in the event of obvious errors relating to products, prices or other information on the website, as well as in the case of unusual or suspicious orders.
All prices shown on the website are expressed in Euros and include VAT at the applicable rates.
Shipping costs are not included in the product price and vary based on quantity, weight and the selected delivery method. The shipping cost is calculated and displayed during the checkout process, before order confirmation.
Price and availability information on cascinabruno.com is subject to change without notice. However, the price applied to the order will always be the one confirmed at the time the order confirmation is sent.
In the event of an obvious error in a product's price (for example, a price significantly below market value), Cascina Bruno reserves the right to cancel the order and fully refund the customer.
Payments can be made through the following methods:
All payments are processed through secure and certified gateways. Credit card data is never stored on our servers.
The delivery times indicated on the website are estimates based on normal order processing and standard courier delivery times.
Azienda Agricola Cascina Bruno delivers goods to the courier generally by 4:00 PM on business days (Monday to Thursday), without this constituting a binding commitment and subject to force majeure events.
Deliveries are made throughout Italy and, for some products, also internationally. Delivery times may vary depending on the destination and the time of year.
Upon delivery, the customer is required to check the integrity of the package and immediately report any visible damage to the courier, noting a reservation of inspection on the delivery receipt.
Azienda Agricola Cascina Bruno shall not be held liable for disruptions attributable to force majeure events, including but not limited to:
Azienda Agricola Cascina Bruno shall not be liable to any party for direct or indirect damages resulting from non-performance caused by force majeure events. In such cases, the consumer shall be entitled solely to a refund of the price paid.
The company is also not liable for any fraudulent or unlawful use of credit cards or other payment methods by third parties.
Pursuant to Legislative Decree 206/2005 (Consumer Code), the consumer customer has the right to withdraw from the purchase contract without any penalty and without specifying the reason, within 15 business days from the date of product delivery.
The right of withdrawal does not apply to parties who do not qualify as "consumers" under the law, namely those who make purchases for professional purposes or who hold a VAT number.
To exercise the right of withdrawal, the customer must:
To exercise the right of withdrawal, the products must:
For non-conforming products or products damaged during shipping, the customer must contact customer service before making a return. In these cases, the return shipping costs will be borne by Cascina Bruno.
The refund may be issued through:
The monetary refund will be issued within 14 days of receiving and inspecting the returned products.
The buyer undertakes to:
The buyer is responsible for any errors in the personal or shipping data provided, which may cause delays or inability to deliver.
Some products (such as non-biodegradable sprays) cannot be sold to minors under 18 years of age. By placing an order, the buyer implicitly declares to be of legal age.
All products sold by Azienda Agricola Cascina Bruno are covered by the legal guarantee of conformity provided for by Articles 128-135 of the Consumer Code (Legislative Decree 206/2005).
The legal guarantee covers defects of conformity that appear within 24 months from the date of product delivery. For food products, the expiry date indicated on the packaging applies.
In the event of a defect of conformity, the customer is entitled to have the product brought into conformity through repair or replacement, or to a price reduction or contract termination.
Personal data provided by the customer will be processed in accordance with EU Regulation 2016/679 (GDPR) and current Italian legislation on personal data protection.
For more information on personal data processing, please refer to our Privacy Policy.
Sales contracts concluded through the website cascinabruno.com are governed by Italian law.
For any dispute relating to the application, execution and interpretation of these General Terms of Sale, the Court of Pescara shall have exclusive jurisdiction, unless the customer is a consumer, in which case the court of the consumer's place of residence or domicile shall have jurisdiction.
For any questions, information requests or assistance regarding orders, you can contact our Customer Service:
Azienda Agricola Cascina Bruno
Strada Comunale San Pietro, SNC - 65010 Elice (PE)
Phone: +39 329 128 9997
Email: info@cascinabruno.com
Hours: Monday - Friday, 9:00 AM - 6:00 PM